Last Updated: 03/19/2025

This Privacy Policy describes how Next Marble & Granite (“we,” “us,” or “our”) collects, uses, and shares personal information of users of our website https://www.nextmarblegranite.com (the “Site”) and individuals who interact with our services, including through Google Ads campaigns.

Information We Collect

We may collect the following types of personal information:

  • Information You Provide Directly:
    • Contact Information: Name, email address, phone number, postal address.
    • Inquiry Information: Details you provide when requesting a quote, asking questions, or submitting a contact form, including project type (residential/commercial), project area (kitchen/bathroom/other), and any measurements or preferences you provide.
    • Account Information: If you create an account on our Site (if applicable), your username and password.
    • Communications: Records of your communications with us via email, phone, or other means.
    • Surveys and Feedback: Information you provide in surveys or feedback forms.
  • Information Collected Automatically:
    • Website Usage Data: Information about how you use our Site, including pages visited, links clicked, time spent on pages, and referring websites.
    • Device Information: Information about your device, including IP address, browser type, operating system, device identifiers, and mobile network information.
    • Cookies and Similar Technologies: We use cookies, web beacons, and other similar technologies to collect information about your browsing activities. You can manage your cookie preferences through your browser settings.  
  • Information Collected Through Google Ads:
    • Click Data: Information about your interactions with our Google Ads, including the ads you clicked on, the keywords that triggered the ads, and the time of your clicks.
    • Website Activity Following Ad Click: Google Ads may track your activity on our Site after you click on our ads, such as pages visited, forms submitted, and conversions (e.g., quote requests). This data helps us measure the effectiveness of our advertising campaigns.
    • Demographic and Interest Data (where available): Google may provide us with aggregated and anonymized demographic and interest data about users who have interacted with our ads, based on their browsing history and Google’s advertising settings. This data helps us understand our audience better.
    • Conversion Data: If you submit a lead form or complete another conversion action on our Site after clicking a Google Ad, Google Ads tracks this conversion to attribute it to the specific ad campaign and keywords.

How We Use Your Information

We may use your personal information for the following purposes:

  • To Provide and Manage Our Services:
    • Responding to your inquiries and requests for quotes.
    • Providing you with information about our products and services.
    • Facilitating the design, fabrication, installation, and maintenance of your countertops.
    • Managing your account on our Site (if applicable).
  • Marketing and Advertising:
    • Sending you promotional emails and newsletters about our products, services, and special offers (where you have consented to receive such communications).
    • Showing you targeted advertisements on Google and other platforms.
    • Analyzing the performance of our Google Ads campaigns and optimizing our advertising efforts.
  • Improving Our Site and Services:
    • Analyzing website usage data to understand how users interact with our Site and improve its functionality and content.
    • Conducting research and analysis to improve our products and services.
  • Communication:
    • Contacting you regarding your inquiries, orders, or service requests.
    • Sending you important notices and updates about our policies.
  • Legal and Compliance:
    • Complying with applicable laws, regulations, and legal processes.
    • Protecting our rights and the rights of others.

Sharing Your Information

We may share your personal information with the following categories of recipients:

  • Service Providers: Third-party companies that provide services on our behalf, such as website hosting, email marketing, analytics, and payment processing. These providers are contractually obligated to protect your information.  
  • Google: We share data with Google to facilitate our Google Ads campaigns, track conversions, and analyze advertising performance. Google uses this information in accordance with its own privacy policies.
  • Business Partners: In some cases, we may partner with other businesses to offer joint products or services. If we do so, we will clearly identify the partner and obtain your consent where required.
  • Legal Authorities: We may disclose your information to law enforcement agencies, government bodies, or other legal authorities if required by law or legal process, or if we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity. We will provide notice if such a transfer occurs and your information becomes subject to a different privacy policy.  

Your Rights and Choices

You have certain rights regarding your personal information, subject to applicable law:

  • Access: You have the right to request access to the personal information we hold about you.
  • Correction: You have the right to request that we correct any inaccurate or incomplete personal information.  
  • Deletion: You have the right to request that we delete your personal information under certain circumstances.  
  • Objection to Processing: You may have the right to object to the processing of your personal information for certain purposes, such as direct marketing.  
  • Restriction of Processing: You may have the right to request that we restrict the processing of your personal information under certain circumstances.  
  • Data Portability: You may have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.  
  • Withdrawal of Consent: If we rely on your consent to process your personal information, you have the right to withdraw your consent at any time.

To exercise these rights, please contact us using the contact information provided below. We may require you to verify your identity before responding to your request.  

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include technical, administrative, and physical safeguards. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.  

Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.  

Third-Party Websites and Services

Our Site may contain links to third-party websites or services that are not controlled by us. This Privacy Policy does not apply to those third-party websites or services. We encourage you to review the privacy policies of those third parties before providing them with your personal information.  

Children’s Privacy

Our Site and services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you believe that we have collected personal information from a child under 16, please contact us immediately, and we will take steps to delete the information.  

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will post any changes on our Site and update the “Last Updated” date at the top of this policy. We encourage you to review this Privacy Policy periodically.  

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:  

Next Marble & Granite
Marlborough, 01752, Massachusetts
nextprojectcontractors@gmail.com
978-723-9420

This Privacy Policy is effective as of the “Last Updated” date stated above.